meMilliSupport

Terms of Use

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These terms cover the memilli.app website and the apps published by meMilli. By using the site or an app, you accept them.

Who we are

meMilli is an independent app studio based at Office 1971, 92 Castle Street, Belfast, Northern Ireland, BT1 1HE. Contact: contact at memilli dot app.

Your licence to use our apps

We grant you a personal, non-exclusive, non-transferable licence to install and use our apps on devices you control, for as long as you comply with these terms. You may not copy, sell, rent, reverse-engineer or redistribute an app, except where the law expressly permits it.

The apps, this website, and everything in them — code, text, graphics and names — remain our property or that of our licensors.

Subscriptions

Some apps offer a paid subscription. RacketCheck Pro is an annual subscription.

  1. Google Play is the seller. Subscriptions are bought through Google Play, and Google processes your payment as merchant of record. Google’s own terms apply to the transaction. We never see or receive your payment details.
  2. The price is the one shown on the app’s Google Play listing at the time you subscribe, in your local currency and including any applicable tax.
  3. It renews automatically. A subscription renews for a further year, at the then-current price, unless you cancel before the renewal date. This is how Google Play subscriptions work by default.
  4. Cancelling. Cancel any time in the Play Store: profile icon → Payments & subscriptions → Subscriptions → select the app → Cancel subscription. You keep your paid features until the end of the period you have already paid for. Cancelling stops the next renewal; it is not itself a refund.
  5. Free trials and introductory offers, where offered, are described on the Play listing. Unless you cancel before the offer ends, it converts to a paid subscription and you are charged the standard price.
  6. Price changes. If we change the price, Google notifies existing subscribers in advance and, where required, asks you to accept the new price before it takes effect. You can always cancel instead.
  7. Refunds. Refund requests for Play purchases go to Google first, under Google Play’s refund policy. Outside Google’s window we will consider requests on their merits — email us.
  8. Your legal cancellation right. As a consumer you normally have 14 days to cancel a purchase of digital content. Because a subscription gives you immediate access to the paid features, that right ends once access begins with your consent, which you give when you complete the purchase. Nothing in these terms removes rights you have under UK consumer law.
  9. If a subscription lapses, the paid features stop working. Your data stays on your device and remains exportable — you do not lose it, and you do not need a subscription to get it out.

What our apps are, and are not

Our apps are tools that help you measure and record things. Measurements depend on your phone’s hardware, your surroundings and how carefully you follow the instructions in the app, so treat the results as a useful guide rather than a laboratory reading. Decisions you make on the strength of them — how to string a racket, what equipment to buy — are yours.

Availability and changes

We may update, change or withdraw an app or any part of this website. We try to avoid breaking things people rely on, but we do not guarantee that an app or the site will always be available or error-free.

Our responsibility to you

We provide the apps and this site with reasonable care and skill. To the extent the law allows, we are not liable for indirect or consequential loss, loss of data you have not backed up, or loss of profit or opportunity.

Nothing in these terms limits our liability for death or personal injury caused by our negligence, for fraud, or for anything else that cannot lawfully be limited. If you are a consumer, you keep all your statutory rights.

Acceptable use

Do not use our apps or this website to break the law, to interfere with their operation or security, or to attempt to gain access to systems or data you have no right to.

Privacy

How we handle data is set out in our privacy policy, and for each app in its own policy — for RacketCheck, here.

Changes to these terms

If these terms change, the date at the top changes with them. Continuing to use the apps or the site after a change means you accept the updated terms.

Governing law

These terms are governed by the law of Northern Ireland, and the courts of Northern Ireland have jurisdiction. If you are a consumer resident elsewhere in the UK or the EU, you keep the protection of the mandatory consumer laws of the place you live.